Stop losing evenings and weekends to angry customers. ForecourtDesk turns every complaint into a calm, professional, ready-to-send reply — protecting your margin and your reviews.
Complaints don't wait for business hours. They land on a Saturday night and hijack your weekend.
An angry customer, a fault, and your evening's gone before you've picked up.
Caving to "I want my money back" when a cheap fix would've kept the sale.
People trying it on for a freebie — and you're too busy to argue.
Handle a complaint badly and it dents the reputation you've built.
Dead simple. You forward it, we handle the thinking, you stay in control.
A customer gets in touch with a problem. You forward it to ForecourtDesk.
We work out the fault, whether it's genuine, warranty, or a chancer — and the smart way to handle it.
A professional reply in your voice, with a one-line recommendation — fix, warranty, or push back.
Check it, send it. Always your voice, always your call. Handled in seconds.
Once you're comfortable, we can go further — handling complaints start to finish as your aftercare team, so you're out of the loop entirely.
A real refund demand, turned into a kept sale — in seconds.
A refund demand turned into a cheap fix that keeps the sale.
A covered fault filed with the warranty company for you.
Comeback after comeback, a refund threat — no panic, no over-spend.
Spots a try-it-on and politely says no — no freebies given away.
ForecourtDesk wasn't built by a tech company that's never sold a car. It comes from the trade — from knowing exactly how a comeback feels, how a chancer sounds, and how a good dealer wants their customers spoken to. That's why the replies land right: they're written the way you'd write them, if you had the time.
One flat monthly fee. Rolling — cancel anytime. It pays for itself.
Tailored to your dealership
Tell us a bit about your dealership and we'll show you exactly how it'd work — starting with your first complaint handled free, no commitment.
No spam, no pressure. We'll reply personally. Or email jordan@forecourtdesk.co.uk
We'll be in touch personally, usually same day. Talk soon.