Your dealership's aftersales team, without the salary. A comeback lands, you forward it, and we write the reply for you — calm, firm, Consumer Rights Act-safe. You approve, it goes out in your name, and your evening's your own again.
No signup, no commitment — just send us your next complaint and see how we handle it.
From £399/month · first comeback handled free · cancel anytime
Complaints don't wait for business hours. They land on a Saturday night and hijack your weekend.
An angry customer, a fault, and your evening's gone before you've even picked up.
Caving to "I want my money back" when a cheap fix would have kept the sale.
People trying it on for a freebie, and you're too busy to argue the point.
Handle a complaint badly and it dents the reputation you've spent years building.
No app to log into, no software to operate, no faff. You forward it, we handle it — send us your next complaint and watch.
Email, screenshot, a photo of a text — whatever's easiest. Two seconds and it's with us.
We work out the smartest way to put it right without you overpaying, and write the full reply for your customer — professional, firm, Consumer Rights Act-safe.
The reply goes out in your name once you're happy. You only ever sign off things that cost money. Everything else is off your plate.
The same complaint most dealers dread, handled calmly and commercially.
Tap one to watch it come in and get handled, live.
ForecourtDesk comes from the car trade, not a tech firm that's never sold a car. We know how a chancer sounds and how a good dealer wants their customers handled, so every reply lands the way you'd write it yourself, if you had the time. Never an automated chatbot: every case gets a real, hands-on assessment, and nothing reaches your customer until you've approved it.
Run by people who've stood on the forecourt and handled the comebacks themselves — not a call centre reading a script off a screen.
Talk one customer out of a refund you never owed, and the cover's paid for itself several times over.
Every reply is written to keep you on the right side of the law — firm where you can be, fair where you have to be.
Currently onboarding our founding independent dealers. Real reviews from them will appear here as they come in.
Not another tool you log into and operate — a done-for-you service. Pick the cover that fits your volume. Your first comeback is free either way.
For smaller dealers — the odd comeback that still ruins your evening.
About £13 a day. One refund you don't have to give pays for several months.
Busier than Full Cover allows? Pricing scales with your volume — we'll agree a fair rate.
The next time a customer comes back, don't let it hijack your evening. Forward it to us and we'll handle it and write the reply for you to approve — your first one completely free, no signup, no commitment.
No spam, no pressure. We'll reply personally, usually same day.